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| How do I register to NET/Gate ? |
| By clicking on "Signup" at the welcome page (upper-left corner) and by filling up the electronic form. |
| After signing up... how long does it take to activate my profile ? |
| Your profile will be activated within the next 48 hours. |
| ... I forgot my user profile and/or password |
| Clic on "Forgot your password ?" at the welcome page (upper-left corner) and enter your email address. An email containing your user profile and password will be sent to you. |
| Why are certain screens (options) not appearing on my system ? |
| There are varying levels of security within NET/Gate. Users can see some of the information within the NET/Gate application without logging in. Registered users will see different screen configurations with more functionality than non-registered ones. Additionally, security for different data elements is determined by the user's specific company reference. |
| Is there any charge for using NET/Gate system ? |
| No, there is no charge. |
| How do I know when truck gates are opened ? |
| The information for the current day and for the week to come are directly found on the welcome page. By clicking on "More..." at the welcome page, you will have access to our complete calendar. |
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