Truck
Access Security Initiatives
January 2007
Montreal Gateway Terminals (MGT) are in the process of
further enhancing and advancing security protocols aimed to protect the
interests of associated clients, customers and stakeholders. This important
security phase is being implemented with respect to the International Ship
& Port Facility Security Code (ISPS Code) – Part B, Section 16.10. To meet
this access identification requirement 
we have elected to
install Hand-Key II Recognition Systems at the trucking wickets of both MGT
Terminals.
The selected Hand-Key II units
utilize field-proven hand geometry technology that verifies the size and shape
of a person’s hand. This recognition data is digitally stored in a secure
database server accessible to only trained and authorised security individuals
carrying out the registration process. Rest assured at no time are finger
prints taken during the registration process. An infrared three (3) dimensional
camera will take a numerical snap-shot of the displayed hand then be stored on
our secure database server. This numerical information can not reproduce the
hand template.
·
MGT treats security
extremely seriously and the privacy of your data is of utmost importance to us.
MGT has gone to great lengths to ensure your confidentiality and security. We
use several methods of information security including encryption and firewalls,
to ensure the confidentiality of your provided information.
·
MGT systems are protected
by firewalls which are a combination of industrial strength computer hardware
and software that securely separates the Internet from our organizations
internal web servers and computer systems. These firewalls prevent certain
types of Internet traffic to its web servers, and are the best available
technology to prevent unauthorized access.
The starting dates for this quick and easy enrolment process
will be from Monday January 15th, 2007 until Friday April 06, 2007. The first
500 enrolees will receive a small token of appreciation.
As of April 9th, 2007 it will be necessary to be registered
in the system in order to carry out all transactions related to the delivery or
pick up of a container.
The registration period will take place at Racine Terminal (Section 62 in the Port of Montreal) in
the Security Supervisors office over a twelve (12) week period.
After this initial enrolment period it will still be
possible to add new users, but by appointment only.
The
registration and enrolment process will involve the following 5 easy steps;
1)
Conforming to the Personal
Information Protection and Electronic Documents Act (2000, c. 5) we must ask
for your signed authorized consent to record personal data to be stored on our
secure database server. This process is required in order to access the MGT
Terminals.
2)
The enrollee will be
asked to produce a valid driver’s license, company name, a truck number and a
valid license plate number all to be used for completing the interchange. This
information will be stored on a secure database server.
3)
A digital photograph
(Portrait style) will be taken of the enrollee.
4)
The enrollee will be
issued a 5 digit database generated user ID number and a new transport company
code.
5)
The enrollee will be
instructed to enter his/her user ID number on the Hand-Key II unit. The
enrollee will be instructed to place a hand palm down on the template of the
Hand-Key II device on 3 separate intervals.
The Hand Reader
simultaneously analyzes more than 131,000 pixels and instantaneously records
more than 90 separate measurements of an individual's hand -- including length,
width, thickness and surface area -- to verify that the person using the device
is really who he or she claims to be. The Hand Reader compares this information
with a previously-stored template of the individual's hand.
Frequently asked questions:
HOW
LONG IS THE IDENTIFICATION PROCESS?
The Hand-Key II
identification process takes from 5 to 10 seconds to validate identification.
WHY
HAND GEOMETRY?
There are several other biometric
methods and technologies available: iris, face recognition, finger prints,
retina scan etc. However hand geometry
has several advantages over other methods: the technology used to perform
measurements is simple and reliable, the precision attained allows for a high
degree of confidence with a very low rate of false-positive, the biometric
measurements collected cannot be used for an unauthorized purpose, in other
words it is impossible to reconstitute an image of your hand from the data
stored in our database. The
identification method is perceived as non-intrusive and user-friendly, these
qualities facilitates the introduction of biometric identification in work
environments and has no impact on operations.
WHAT
IF I FORGET MY ‘PIN’?
No problem; please inquire
at the MGT Security Department, the officer on duty has access to the
registered applicants list, he will confirm your ‘PIN’. Please note that it will be possible to
obtain your ‘PIN’ by answering a few questions over the telephone at 514-257-3068
or 257- 3067. Please note that your
‘PIN’ is useless without your hand, unlike an ATM ‘PIN’, the MGT access code is
personal but not confidential.
WHAT
HAPPENS IF I AM NOT REGISTERED?
If you are not registered
by Monday April 9, 2007 you will be denied access to MGT.
WHAT
IF THE DEVICE DOES NOT RECOGNIZE ME?
If the device refuses
access, please ensure you are using your correct PIN number. It is possible that the device has difficulty
confirming a perfect match; measurements are very similar but not identical to
the stored measurements. Measurement may
differ because your hand is not positioned properly, or you are experiencing
water retention or you are wearing new jewelry.
In those cases the Hand Key II will ask to record a new template by
doing 3 successive measures. If access
is still denied, please contact the MGT Security Department.
WHEN
CAN I REGISTER?
Pre-registration period
starts Monday January 15th 2007 and ends Friday April 6th
2007. During that initial period a
registration attendant will be available Monday to Friday from 6 to 16:00. Note that after this initial registration
period, it will still be possible to register at the Racine Security Department
by reservation only.
If you have more questions
concerning our access procedures, personal information protection policy or any
topic related to this notice please call Wayne Smith at 514-257-3968 or
Frédéric Provost at 514-257-3040 (Ext. 5012).
The Management of MGT and their staff
thanks you for your collaboration.